Services
- Plumber
- Gas engineer
- Gasfitter
Services & amenities
2Service options
- On-site services
- No
Offerings
- Repair services
- Yes
Customer reviews
Review topics
- job 3
- price 2
Available reviews: 10
Sorted out both my badly behaved toilets quickly and efficiently with no fuss. I would definitely recommend Mr Brightman 😊👍
Had the pleasure of using JC Brightman Plumbing & Heating for work in my kitchen. Was recommended this local firm and couldn't agree more with my friend on their quality of work, professionalism and price. Will gladly use them again for any extra work I need and would recommend them to anyone looking for quality service.
- Positive
- Responsiveness, Punctuality, Quality, Professionalism, Value
- Services
- Faucet installation, Faucet repair, Plumbing pipe repair, Service not listed
Owner response
Thank you for your kind review, pleased that you were happy with our service and quality of work provided.
I’ve used JC Brightman Plumbing and Heating numerous times and would recommend to anyone. I find Mr Brightman to be courteous, honest and professional. He’s done a great job every time.
- Positive
- Responsiveness, Punctuality, Quality, Professionalism, Value
- Services
- Plumbing leak detection, Water heater installation, Shower repair, Toilet repair
More reviews+7
Mr Brightman responded almost immediately, quoted a price over the phone and installed a new tap the next day for the quoted price. Highly delighted with the service and professionalism I received and would recommend this company unreservedly
- Positive
- Responsiveness, Punctuality, Professionalism, Value
- Services
- Faucet installation
Owner response
Thank you for your kind comments. We are very pleased you were happy with our service. Jim Brightman
Jim was recommended to me by a friend and did a fantastic job. Nice guy and would 100% recommend him to anyone that needs a plumber.
- Positive
- Quality, Professionalism, Value
- Services
- Plumbing leak detection
Owner response
Thank you for your review. Pleased that you were happy with our service.
Cant recommend highly enough, excellent and friendly service. Job was carried out quickly and efficiently, very courteous and cleaned up after the work was carried out. Will definitely recommend to all.
- Positive
- Responsiveness, Punctuality, Quality, Professionalism, Value
- Services
- Water heater installation
Very professional. Great value and reliable. Would highly recommend and will definitely use again. Very many thanks.
- Positive
- Responsiveness, Punctuality, Quality, Professionalism, Value
Really pleased with the service provided. Great quality and great price
Owner response
Thank you for your review. We are pleased you were happy with the service we provided. As a family run company it is important to us that our customers are happy with all aspects of the work carried out. Jim Brightman
Highly recommend, very knowledgeable and professional service.
Owner response
Thank you for your review, we pride ourselves in quality of work and aim to provide a good reliable service at all times.
Sadly a very disappointed experience. Mr Brightman was recommend by Age Concern to my 80 year old mother to quote for a possible leaky boiler. Firstly he did not wear any PPE protection or remove his shoes. He was very abrupt, he looked at the boiler and said she needed a new one…More reviews
Sadly a very disappointed experience. Mr Brightman was recommend by Age Concern to my 80 year old mother to quote for a possible leaky boiler. Firstly he did not wear any PPE protection or remove his shoes. He was very abrupt, he looked at the boiler and said she needed a new one at a cost of around £2500. We also had two other plumbers look who both agreed it was a leaky valve and would cost £75.00 to repair. Mr Brightman then asked for £15.00 for a call out fee, even though on his web site quotes are supposed to be free. Luckily my daughter was there with my mother and dealt with it. Had she had not been there this would have been a frightening experience for my mother, who has carers every day and is vulnerable, as it was it really shook her up and was upsetting. I have tried to call Mr Brightman to find out why this happened but he has never returned my callsl, I have reported him to Age Concern as I didn't want anyone else having the same problem with there elderly parents .Owner response
I am very disappointed that you felt the need to leave such a nasty, malicious review and slur on my reputation.We have been a family run business for almost 30 years in the Bay and have built this on honest, reasonably priced work to a high standard. You were not present during my visit and have completely misrepresented the facts. I did not remove my clean,steel toe capped safety boots as this is a health and safety requirement. I regularly wear a face mask and always use hand sanitizer in and out of properties. I took the boiler apart & showed your daughter the corroded parts, she then took photos. I suggested it may not be worth repairing as the boiler was so old and would they like a free quote for a new boiler, to which they replied ,yes. I sent the free quote that evening. The £15.00 charge was for the work involved & inspecting the boiler. I have never met or spoken to you & you have not tried to contact me, had you done so I would, of course explained the problem with the boiler etc. I did explain the problem to your daughter at the time, but I most certainly did not intimidate or frighten your mother at any time. I have also contacted Age UK and they are satisfied that the matter is resolved. We appreciate that Age UK have to deal with confused people on the odd occasion such as this.
Opening hours
- Monday
- 8:00–17:00
- Tuesday
- 8:00–17:00
- Wednesday
- 8:00–17:00
- Thursday
- 8:00–17:00
- Friday
- 8:00–17:00
- Saturday
- 9:00–12:00
- Sunday
- Closed
Find us
Torquay
104 Westhill Rd, St Marychurch, Torquay TQ1 4NT, United KingdomLocation details
- neighborhood
- Saint Marychurch
- street
- 104 Westhill Rd
- postalCode
- TQ1 4NT
- plusCode
- FFJC+97 Torquay, United Kingdom